14-Day Refund Policy

 

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At VpnStealth Limited, we are committed to providing high-quality VPN services to our customers. If for any reason you are not satisfied with your purchase, we offer a 14-day refund policy, as outlined below.

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Eligibility for Refunds:

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• You are eligible for a full refund if you request it within 14 days from the date of your purchase.

• Refunds are available only to new customers who have not used the service for more than two hours in total during the 14-day period.

• Refunds are only available for first-time subscriptions. Additional purchases, renewals, or resold subscriptions are not eligible for a refund.

 

 

How to Request a Refund:

 

• To request a refund, please contact our customer support team at [Support Email] within 14 days of your purchase.

• When contacting us, please include your order details (transaction ID, date of purchase, and the email address used for the purchase) and a brief explanation of why you are requesting a refund.

• Our support team will review your request and process the refund if you meet the eligibility criteria.

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Exclusions:

 

• We reserve the right to refuse a refund if you have violated any of our terms and conditions or have used the service for illegal activities.

• No refunds will be provided for services that have been used for more than two hours or beyond the 14-day refund window.

• Purchases made through third-party resellers or platforms are not eligible for a refund.

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Refund Method:

 

• If your refund request is approved, the refund will be issued to the original payment method used at the time of purchase.

• Please note that it may take 5-10 business days for the refund to appear in your account, depending on your payment provider.

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Consumer Rights:

 

• This refund policy is in addition to your statutory rights under UK consumer law. If you are unsatisfied with the service, you may have additional rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

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Changes to the Refund Policy:

 

• VpnStealth Limited reserves the right to modify or update this refund policy at any time.

• Any changes will be communicated to customers and will take effect immediately.

 

 

By purchasing our VPN service, you acknowledge that you have read and understood this 14-Day Refund Policy.

 

 

For any inquiries, please contact us at VpnStealth@outlook.com